Privacy Policy
Collective Hospitality Ltd
Privacy Policy
Effective Date: 14 May 2025
Collective ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, submit inquiries, or engage with our services online.
1. What Information We Collect
- Personal Information: Name, email address, phone number, company name, event details, and other information you voluntarily submit through contact forms or event inquiry forms.
- Usage Data: Information about how you use our website (e.g. pages viewed, time spent, browser type, IP address) collected via cookies and analytics tools.
- Cookies: Small files stored on your device to enhance your experience on our website. You can modify your browser settings to decline cookies, but this may affect website functionality.
2. How We Use Your Information
- We may use your information to:
- Respond to event and service inquiries
- Process bookings and deliver services
- Communicate important updates or changes
- Improve our website and user experience
- Comply with legal obligations
We will not use your information for marketing purposes unless you have opted in to receive communications.
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Trusted service providers who assist with delivering our services (e.g. IT providers, third-party caterers)
- Government authorities or regulators where required by law
- Analytics providers to help us understand website usage (only anonymised data)
- All third parties are required to treat your personal information securely and use it only for the intended purpose.
4. How We Protect Your Information
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access and correct your personal information
- Request deletion of your information (subject to legal obligations)
- Withdraw consent for data use (where consent was required)
To exercise these rights, please contact us at: [email protected]
6. External Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before submitting any personal information.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly stated.
8. Contact Us
For any questions or concerns about this Privacy Policy, please contact:
Collective Hospitality Ltd
[email protected]
